Terms of Service

TERMS OF SERVICE

GENERAL INFORMATION

This website is operated by Booking Sun Paradise. Throughout the site, the terms “we”, “us” and “our” refer to Booking Sun Paradise. Booking Sun Paradise offers this website, including all the information, tools and services available to you on this site. The user is conditioned to the acceptance of all the terms, conditions, policies and notifications established here.

By visiting our site, you participate in our service and accept the terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are accepting the Terms of Service. If you do not agree with all the terms and conditions of this agreement, then you should not access the website or use any of the services.

Any new features or tools that are added to the current site will also be subject to the Terms of Service. You can review the updated version of the Terms of Service, at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically to verify changes. The continued use or access to the website after the publication of any change constitutes acceptance of such changes.

TERMS AND CONDITIONS

 You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or access to the Service, without express written permission from us. Users have no right to upload data, advertisements and / or divert the use of this site to another.

 This site may contain certain historical information. Historical information is not necessarily current and is only provided for your reference. We reserve the right to modify the contents of this site at any time.

You understand and accept that we process reservations to private houses in Cuba. You will pay your reservation through an invoice issued by this website through the use of PayPal. You will receive this invoice via email.

The prices of the houses shown on this site, as well as the Turs and others, are subject to change at any time, depending on the information provided by the owners; without our obligation to inform you. The prices will always be shown on the website in CUC (Cuban currency) but you will receive your invoice in CAD (Canadian dollar), according to the current exchange rate in Cuba at the time of purchase. You will have a period of 7 days from the date you receive the invoice to make the payment, (see cancellation policy later in this document).

 Our team verifies that the contents delivered by the owners of the houses to be announced on our site correspond to the reality, but this can be modified without the knowledge of Booking Sun Paradise. Therefore, we assume no responsibility in case the contents advertised here do not correspond to reality. If we receive confirmed information about events such as this, we are responsible for removing the ad.

 You understand and agree, that the right on the content relating to any type of reservations, messages, texts, data, images, videos, audio, or other materials (in the content), belongs to the user, where it originated.

Our website offers unfiltered access to all content, so that you understand and accept that we can, but have no obligation to, monitor, edit or remove content that we consider to be illegitimate, offensive, threatening, libelous, defamatory, pornographic obscene or objectionable or violates the intellectual property of any of the parties or the Terms of Service.

 You agree that your comments will not violate the rights of third parties, including copyright, trademark, privacy, personality or other personal or property rights. You also agree that your comments do not contain defamatory or illegal, abusive or obscene material, or contain computer viruses or other malware that could, in any way, affect the operation of the Service or any related website.

 You may not use a false email address, use another identity that is not legitimate, or deceive third parties or us regarding the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and do not assume any obligation with respect to comments posted by you or any third party.

 We reserve the right to modify or discontinue the Service (or any part of the content) at any time wit We will not be liable to you or any third party for any modification, suspension or discontinuity of the Service.

 RESERVATIONS

You agree to provide current, complete and accurate information of your name, email address and phone numbers, so that we can complete your requests and contact you without delay. If the information provided by you is not correct, we reserve the right to cancel your request.

When you complete the reservation request on our site, you must have read and accepted the Terms and Conditions for the request to be sent. We have a maximum of 24 hours to contact directly with the owners of the houses and return a response confirming the acceptance or rejection of your claim. You will receive an email in case of being accepted and later you will complete your reservation letting us know that you are ready to book and pay. The next step will be for us to send you the invoice via PayPal with all the necessary details so that you can make the payment. You must keep a copy of the confirmation to present it upon arrival.

If you decide to retire before the scheduled date, you will understand that you will not be reimbursed for the remaining nights you have paid.

If for reasons of inappropriate behavior, the owners of the house decide that you or someone accompanying you should end your stay before the scheduled date, you will understand that we are not responsible for any cost or compensation. It is not our responsibility to offer you another alternative accommodation.

 Any damage or loss to the property must be paid by mutual agreement with the owners of the house. Therefore, you assume the responsibility of safeguarding the integrity of the material goods that are in your accommodation during your stay. Out prior notice.

OUR RESPONSIBILITY

It is our responsibility to make a communication with you personally and privately. All the information that is required to complete the reservation form is not used for other purposes or delivered to third parties.

If during your stay you confront any problem in the accommodation, you must first inform the owners of the house and let us know so that our team can communicate with said owner. It is our obligation to clarify the matter with those involved, to avoid future incidents.

 LIMITATION OF LIABILITY

We do not guarantee or guarantee that the use of our service will be uninterrupted, punctual, safe or free of errors.

You agree that sometimes we can remove the service for indefinite periods of time or cancel the service at any time without prior notice.

You expressly accept that the use of, or the possibility of using, the service is at your own risk. The service is provided “as is” and “as available”, without any representation, warranties or conditions of any kind, either express or implied.

In no case Booking Sun Paradise, will be responsible for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation; Loss of benefits, loss of data, replacement costs in case you decide to change your accommodation or any similar damage, tort (including negligence), strict liability or otherwise, through the reservation service, or any other related claim. some way with the use of the service.

THIRD PARTIES LINKS

Certain content available on our website may include links to third parties. They can direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not guarantee or have any obligation or liability for any third parties material.

 PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, the use of the site or its content is prohibited: (a) for any illegal purpose; (b) to ask others to perform or participate in unlawful acts; (c) to violate any regulation, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or third party’s intellectual property right; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that is or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites or the Internet; (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security elements of the Service or any website related to other sites or the Internet. We reserve the right to suspend the use of the Service for violating any of the prohibited use items.

CANCELLATION POLICY

To cancel or modify your reservation you must contact us through our email: contact@bookingsunparadise.com or through our website, in the CONTACT US section.

The cancellation or modification of your reservation will generate charges depending on the date on which it is reported. It will be your responsibility to inform as soon as possible to avoid inconvenience and charges.

The charges will be applied as follows:

– If the cancellation is made the day after receiving the confirmation of the reservation, the amount paid will be refunded in full.

– If the cancellation is made up to 8 days prior to the reservation date, the penalty will be 50%.

– If the cancellation is made 7 days or less from the reservation date, the penalty will be 100%.

The refund will be made via PayPal in the same payment method used by you for payment.

COMPENSATION

You agree to indemnify, from any claim or demand, including reasonable attorneys’ fees, made by any third party because of or as a result of your breach of the Terms of Service or the documents you incorporate as a reference, or the violation of any law or the rights of a third party.

 CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically to verify changes. The continued use of or access to our Website or the Service after the publication of any change in these Terms of Service implies acceptance of such changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to:  contact@bookingsunparadise.com.